PRIVACY POLICY & COOKIE / TRACKING POLICY

Spring Lake Caterers LLC
Website: https://springlakecaterers.com
Effective Date: December 24, 2025
Last Updated: December 24, 2025

Spring Lake Caterers LLC (“Spring Lake Caterers,” “we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit or interact with https://springlakecaterers.com (the “Site”), request information, sign up for communications, make payments, or otherwise contact us.

This policy also includes our Cookie / Tracking Policy, which explains how cookies, analytics, pixels, and advertising technologies are used on the Site.

Important Note: This policy is designed to be accurate for our Site as it operates today. We may add features in the future (such as comments, user accounts, or spam-protection tools like reCAPTCHA). If we do, this policy will apply to those features and may be updated for clarity.

1) WHO WE ARE

Our website address is: https://springlakecaterers.com.

Business: Spring Lake Caterers LLC (New York, USA)
Contact Email: info@springlakecaterers.com
Contact Phone: 631 522 5288
Mailing Address: 30 E Bartlett Rd, Middle Island, NY 11953

2) SCOPE OF THIS POLICY

This policy applies to information collected through:

  • The Site (springlakecaterers.com)

  • Embedded inquiry forms hosted/managed by our CRM provider

  • Our communications by email, phone, or other channels

  • Email marketing campaigns

  • Online payments and invoices processed through third-party payment providers

  • Analytics and advertising related to the Site

This policy does not apply to third-party websites or services you may access through links on our Site. Those third parties have their own privacy policies.

3) DEFINITIONS (FOR CLARITY)

  • Personal Information: Information that identifies or can reasonably be linked to an individual (e.g., name, email, phone number).

  • Usage Data: Information collected automatically about your device and how you use the Site (e.g., IP address, browser type, pages visited).

  • Cookies: Small text files stored on your device.

  • Tracking Technologies: Tools such as pixels, tags, scripts, and SDKs used for analytics, performance, and advertising measurement.

  • Service Provider: A third party that performs services on our behalf (hosting, CRM, email marketing, analytics, advertising, security, etc.).

  • Targeted Advertising: Ads shown based on your browsing behavior or inferred interests, often using cookies/pixels.

4) INFORMATION WE COLLECT

A) Information You Provide Directly

We collect information you provide when you:

  • Request information, pricing, or a quote

  • Submit an inquiry through our embedded form

  • Contact us by email or phone

  • Subscribe to emails or marketing communications

  • Make a payment or deposit via payment platforms

  • Provide event planning details

This may include:

  • Name, email address, phone number

  • Event details (date, venue/location, guest count, budget range, menu preferences, service needs)

  • Business/organization name (if applicable)

  • Any communications you send us (emails, phone messages, inquiry details)

Sensitive Information Notice: Please do not submit sensitive personal information through our forms (such as Social Security numbers, driver’s license numbers, health-related data, or financial account logins).

B) Embedded CRM Form Data (Important)

Our Site uses an embedded form provided by our customer relationship management system (“CRM”). When you submit a form:

  • Your information may be collected directly by our CRM provider and also received by us.

  • The CRM provider may collect device identifiers, IP addresses, and other technical data depending on how the embedded form operates.

We use this information to respond to inquiries, manage customer relationships, provide services, and keep business records.

C) Information Collected Automatically (Browsing Information)

When you visit the Site, we automatically collect certain information, such as:

  • IP address

  • Browser type, browser settings, and language

  • Device type and operating system

  • Pages viewed and interactions (e.g., clicks, scrolls)

  • Date/time of visit

  • Referring URL (how you got to our Site)

  • Approximate geographic location (derived from IP address)

  • Cookie and tracking data (see Section 8)

This data helps us operate, secure, and improve the Site and marketing performance.

D) Payment Information (Stripe / Square / PayPal)

If you make payments (deposit, invoice, contract payments), payments may be processed by third-party payment providers such as:

  • Stripe

  • Square

  • PayPal
    (and any successors or similar providers)

We may receive transaction details such as:

  • Payment confirmation status

  • Date/time

  • Amount

  • Transaction ID

  • Billing name and contact info (depending on provider)

We do not store full payment card numbers on our servers. Payment providers handle that information under their own privacy and security policies.

E) Email Marketing Data

If you subscribe to marketing communications, we may collect:

  • Name and email address

  • Subscription preferences

  • Email engagement (opens/clicks), depending on settings

You can unsubscribe at any time (see Section 11).

5) HOW WE USE YOUR INFORMATION

We use information to:

  1. Respond to inquiries and provide quotes

  2. Communicate about services, scheduling, and event logistics

  3. Provide customer support

  4. Maintain internal records and manage client relationships

  5. Process payments and confirm transactions

  6. Prevent fraud, spam, and misuse of the Site

  7. Improve the Site, services, and marketing

  8. Understand website traffic and user behavior (analytics)

  9. Run and measure advertising campaigns, including remarketing

  10. Comply with legal obligations, enforce agreements, and resolve disputes

6) LEGAL BASES (TRANSPARENCY)

Where applicable, we process information based on:

  • Your consent (marketing opt-in, cookie choices if available)

  • Contractual necessity (responding to service requests and providing services)

  • Legitimate business interests (security, analytics, improving services, fraud prevention)

  • Legal obligations (accounting, tax, compliance)

7) HOW WE SHARE YOUR INFORMATION

We may share information with:

A) Service Providers / Vendors

We use third parties that provide services such as:

  • Website hosting and maintenance

  • CRM provider (embedded forms and customer management)

  • Email marketing providers

  • Analytics tools (Google Analytics)

  • Advertising platforms (Meta, Google)

  • IT and security providers

  • Payment processors (Stripe/Square/PayPal)

These providers process information only as needed to provide their services.

B) Payment Providers

We share the minimum required information to complete transactions. Payment providers maintain their own policies.

C) Advertising & Analytics Partners

We may share information with platforms like Google and Meta through cookies/pixels to:

  • Measure ad performance

  • Track conversions (e.g., form submissions)

  • Run remarketing and advertising campaigns

  • Improve marketing effectiveness

D) Legal Compliance & Protection

We may disclose information if required by law or to protect the rights and safety of our business, our customers, or others.

E) Business Transfers

If we are involved in a merger, acquisition, sale, or reorganization, information may be transferred as part of that transaction.

“We do not sell personal information for money.”

However, some laws define “sale” broadly and may include certain advertising-related sharing. You can control targeted advertising and cookies as described in Section 11.

8) COOKIES, TRACKING, ANALYTICS & ADVERTISING

8.1 What Are Cookies and Tracking Technologies?

Cookies are small files stored on your device. We may also use:

  • Pixels (e.g., Meta Pixel)

  • Tags/scripts (e.g., Google Ads tags)

  • Analytics scripts (Google Analytics)

  • Server logs

  • Local storage/session storage

  • Similar tracking technologies

These tools help operate the Site, measure performance, and support marketing.

8.2 Types of Cookies We Use

We may use:

A) Strictly Necessary Cookies

Used for essential Site functionality and security.

B) Functional Cookies

Remember preferences and settings where applicable.

C) Analytics Cookies

Used to analyze how visitors use the Site and improve performance (e.g., Google Analytics).

D) Advertising / Targeting Cookies

Used to measure advertising effectiveness and support remarketing (e.g., Meta Pixel and Google Ads).

8.3 WordPress Cookies (Applies if Features Are Enabled)

WordPress may set cookies for administrative and future site features. If we enable comments, login accounts, or other WordPress features, WordPress may create cookies such as:

  • Comment cookies to remember your name/email/website for convenience (often lasting 1 year)

  • Login cookies for user sessions

  • Preference cookies to remember display settings

  • Editing cookies used by administrators when publishing content

8.4 Embedded Content and Third-Party Cookies

Our Site may include embedded content (videos, social feeds, maps). These third parties may collect data and set cookies, just as if you visited them directly.

9) FUTURE FEATURES: COMMENTS, USER ACCOUNTS & SPAM PROTECTION

We may add features such as comments, user accounts, and spam protection in the future. If we do:

Comments

When visitors leave comments, we may collect data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

Gravatar: An anonymized hash of your email may be provided to Gravatar. The Gravatar privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture may be visible publicly in the context of your comment.

Media Uploads

If image uploads are enabled, avoid uploading images containing embedded location data (EXIF GPS). Visitors may download and extract that information.

Spam Detection / CAPTCHA

If we add spam-protection tools (such as reCAPTCHA), those tools may collect data to detect spam and protect the Site.

10) HOW LONG WE RETAIN INFORMATION (DATA RETENTION)

We retain information only as long as reasonably necessary for:

  • Business operations

  • Service delivery

  • Accounting/tax records

  • Legal compliance

  • Dispute resolution

  • Security and fraud prevention

Examples:

  • Inquiry information may be retained for a reasonable period for follow-up and customer support.

  • Payment and contract-related records may be retained as needed for legal and accounting requirements.

  • Email marketing subscriptions are retained until you unsubscribe or request deletion.

If we enable comments later, comments and metadata may be retained indefinitely for moderation and continuity.

11) YOUR RIGHTS & CHOICES

A) Marketing Opt-Out

You can unsubscribe from promotional emails at any time using the “unsubscribe” link.
You may still receive transactional communications related to your inquiries or services.

B) Cookie Controls

You can control cookies by:

  • Adjusting browser settings to block or delete cookies

  • Using privacy extensions or browser settings

  • Using any cookie banner or preference tool we implement

  • Adjusting ad preferences in Google and Meta accounts

Blocking cookies may reduce Site functionality.

C) Targeted Advertising Opt-Out

You may be able to opt out of targeted advertising through:

  • Google ad settings

  • Meta ad preferences

  • Browser privacy tools

  • Device-level privacy controls

D) Do Not Track (DNT) & Global Privacy Control (GPC)

Some browsers send “Do Not Track” signals. There is no universal standard for responding to DNT signals, and we may not respond to them.
Some browsers and extensions support Global Privacy Control (GPC) signals. Where required by applicable law, we will make reasonable efforts to honor valid opt-out signals, including GPC, for targeted advertising.

E) Access / Deletion Requests

You may request that we:

  • Provide access to personal data we hold about you

  • Correct inaccurate data

  • Delete personal data (subject to legal recordkeeping requirements)

To request access or deletion, contact: info@springlakecaterers.com

12) SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information, which may include:

  • Limiting access to authorized staff/contractors

  • Using secure vendors for hosting and payment processing

  • Monitoring systems for suspicious activity

  • Maintaining software updates and security practices

  • Using secure disposal practices for outdated information

  • Training and internal procedures appropriate for a small business

No system is 100% secure. If you suspect a security issue, contact us immediately at info@springlakecaterers.com.

13) NEW YORK DATA BREACH NOTICE

If a reportable data breach occurs involving protected information, New York law may require notice to affected individuals and certain regulators. New York may also impose timing requirements for notifying affected individuals once a breach is discovered. We will comply with applicable notification laws.

14) INTERNATIONAL VISITORS

If you access the Site from outside the United States, your information may be processed in the U.S. or other jurisdictions where our service providers operate, which may have different privacy laws.

15) THIRD-PARTY LINKS

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies directly.

16) CHILDREN’S PRIVACY

Our Site is not intended for children under 13 and we do not knowingly collect personal information from children.

17) CHANGES TO THIS POLICY

We may update this policy at any time. We will post changes on this page and update the “Last Updated” date.

18) CONTACT US

If you have any questions about this Privacy Policy, cookies, or want to make a privacy request, contact us:

Spring Lake Caterers LLC
📧 info@springlakecaterers.com
📞 631 522 5288
📍 30 E Bartlett Rd, Middle Island, NY 11953

Privacy Preference Center

Privacy Preferences

You can choose which cookies to allow. Necessary cookies help the site function and cannot be turned off. Analytics cookies help us understand site traffic and improve performance. Advertising cookies help us measure ads and show relevant marketing. You can update your choices at any time.

Marketing

Required
These cookies and similar technologies are required for the website to function properly and securely. They support core features such as page navigation, security protections, load balancing, basic site operations, and essential site functionality. Because they are necessary, they cannot be turned off.

Security & Spam Protection (Anti-Spam / CAPTCHA / Abuse Prevention)

Required
These technologies help protect our website and forms from spam, fraud, and abuse. They may collect device and usage data to detect suspicious activity and prevent automated submissions. Because this protection is important for site security and reliability, it is enabled by default.

Functional Cookies (Preferences & Enhanced Features)

These cookies remember your preferences and improve your experience, such as saving settings and enabling enhanced site features. They are not required for the website to operate, but may make it easier to use. If you disable these cookies, some features may not work as intended.

Analytics / Performance Cookies (Google Analytics)

These cookies help us understand how visitors use our website (for example, which pages are visited most and how users navigate). We use this information to improve site performance and user experience. Analytics data may be collected through tools such as Google Analytics.

Advertising / Marketing Cookies (Meta Pixel & Google Ads)

These cookies and tracking technologies help us measure advertising effectiveness, track conversions (such as form submissions), and show relevant ads to people who have visited our site. We may use tools such as Meta/Facebook Pixel and Google Ads conversion tracking for remarketing and advertising measurement. If you do not allow these cookies, you may still see ads, but they may be less relevant and we may not be able to measure ad performance as accurately.

Embedded Content & Third-Party Media (Videos, Maps, Social Feeds)

Some pages may include embedded content (such as videos, maps, or social media content). These third parties may collect data about you, use cookies, and track your interaction with embedded content as if you visited their website directly. If you do not allow this, embedded content may not display properly.

Marketing Communications (Email Subscription)

If you choose to subscribe, we may send you promotional emails, updates, or marketing communications. You can unsubscribe at any time using the link in our emails. This consent relates to receiving marketing messages and is separate from cookie preferences.